Shipping policy
 

Thank you for choosing Offroad Developments as your source for offroad parts for Land Rover vehicles. This Shipping Policy outlines important information regarding the shipping and delivery of your purchased products from our website www.offroad-developments.com ("Website").

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1. Order Processing: a. Payment Confirmation: All orders must be placed and paid for through our secure payment system on our Website. We will process your order and confirm payment receipt before proceeding with shipping. b. Shipping Costs: After payment confirmation, we will calculate the shipping costs based on the destination, package weight, and shipping method. We will then send you an email with the total shipping costs for your approval.

 

1. Shipping Methods and Timeframes: a. Shipping Methods: We offer various shipping methods to accommodate different delivery preferences and destinations. The available shipping options will be presented during the checkout process on our Website. b. Estimated Delivery Time: Once your payment is received, we will provide you with an estimated delivery timeframe based on your chosen shipping method and the destination. Please note that these are approximate delivery times and are subject to factors beyond our control, such as customs clearance and transportation delays.

 

1. Shipping Confirmation: a. Shipment Notification: Once your purchased products are dispatched, we will send you a shipping confirmation email. This email will include the tracking number and a link to track your package's progress. b. Order Status Updates: You can also log in to your account on our Website to view the status of your order and track the shipment.

 

1. Shipping Costs and Customs Duties: a. Shipping Costs: The shipping costs will vary based on the destination, package weight, and chosen shipping method. We will provide you with the exact shipping costs before proceeding with the shipment. b. Customs Duties and Taxes: Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and may vary depending on the customs regulations of the destination country.

 

1. Delivery Issues: a. Address Accuracy: It is your responsibility to provide accurate and complete shipping information. Please double-check the shipping address during the checkout process to ensure timely and accurate delivery. b. Delays or Non-Delivery: While we strive to deliver your purchased products within the estimated timeframe, delays or non-delivery may occur due to unforeseen circumstances or issues with the shipping carrier. If you encounter any issues with the delivery of your order, please contact our customer support team, and we will assist you in resolving the matter.

2. Order Tracking: a. Tracking Information: Once your order is shipped, you will receive a tracking number and a link to track your package. You can use this information to monitor the progress of your shipment. b. Lost Packages: In the rare event that your package is lost during transit, please reach out to our customer support team, and we will work with the shipping carrier to resolve the issue and ensure your satisfaction.

 

1. Contact Us: If you have any questions, concerns, or requests regarding our Shipping Policy or any other inquiries, please contact us at:

Offroad Developments Address: Handelstraat 3 Email: info@offroad-developments.com Phone: 0474 57 32 92

By placing an order on our Website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Shipping Policy.

Note: It is recommended to review this Shipping Policy periodically, as it may be updated or modified to reflect changes in our shipping procedures or to comply with applicable laws and regulations.